Table of Contents

 guest
2026-04-05
Atlas Support
Support
   Support FAQ
   Getting Started with Atlas
   Disclaimer
CAVD-VISC: Biostatistical Consulting Request Form
Atlas Support Request
   test
Confirmation
Terms of Use
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Randomization Support

Atlas Support


Click here to visit the Atlas Support page.
Or you can e-mail atlas@scharp.org directly.


Support


If you are encountering any problems with Atlas, please email atlas@scharp.org or fill out the Atlas support request form to the right.


Support FAQ


Do I need an account?
You might need an account if you need access to secure data, participant data, study materials and other restricted items. For some documents (such as the MTN Enrollment and Retention reports) you do not need an account to access them.
How do I get an account?
If you know your designated Liaison, you can contact them to have you added. Alternatively, you can fill out this form and submit it.
What do I do with my account?
When you have an account, you can log onto the Altas Web Portal and view data. To access project information, click on the project name located in the left sidebar. You will be prompted to read the terms and conditions of the ATLAS Portal before proceeding. Once you have read and agree to the terms and conditions, check the box and click the “Sign In” button.

To get access to Atlas, an account be created for you. At this point you are a "user" and have limited permissions.

The person who authorizes your account also specifies which folders and studies you should have access to. At this point you are added to a "group," a subset of people who have similar permissions to a folder on Atlas. You might be a member of several "groups."

Security on Atlas is set on a folder-by-folder-basis. If you have permission to view a folder, you can view all materials within that folder only, such as Wiki pages and PDFs. If you have permission to view a folder, you do not necessarily have permissions to view a subfolder.

If you feel that you should be able to view a folder, and you are not able to, please contact your Liaison or the Atlas helpdesk at atlas@scharp.org.
How do I sign in?
To sign in to the ATLAS Portal, click one of the "Sign In" links located in the left sidebar and in the top right hand corner of the screen. You will be prompted to enter your email address and password. This email address must be the email address with which you registered as a user for the ATLAS Portal. Once you have entered this information, click the "Sign In" link.
What if I forget my password?
If you have forgotten your password, click the "Sign In" link. There will be an area to enter your user info. Under this is a link called "Forgot your password?". Click on this to reset your password. If you still have trouble, contact the Atlas helpdesk at atlas@scharp.org.
What if I forget my sign in info?
If you have an account, but have forgotten either your email address with which you registered or your password, please contact the Atlas helpdesk at atlas@scharp.org.


Getting Started with Atlas


What is Atlas?
Atlas is a user-friendly online interface that provides secure access to data and analysis tools. It seamlessly integrates and analyzes information from multiple databases, and facilitates communication and data-exchange among scientists. As a collaborative tool, Atlas is designed to enhance the quality and efficiency of the research being undertaken by investigators in their fight against HIV/AIDS and other diseases.
How do I get an account?
    Do I need an account?
    How do I get an account?
    What do I do with my account?
    How do I sign in?
    What if I forget my password?
    What if I forget my sign in info?
LabKey Documentation
    Labkey User Manual


Disclaimer


Most of the information contained in this database is CONFIDENTIAL and may only be used for research purposes only in accordance with their respective network Agreements. If you are not an authorized user of this database and conducting research for one of the scientific networks, you are hereby notified that any reading, dissemination, distribution, copying, or other use of the information contained herein is strictly prohibited. If you are an authorized user of this database, you are obligated under your network-specific Agreement to comply with all terms and conditions of that Agreement including without limitation the confidentiality provisions of your research network and to prevent its unauthorized transfer to any individual or institution.


CAVD-VISC: Biostatistical Consulting Request Form


Contact information

Name:

CAVD Project Team:

Institution/Title:

E-mail:

Phone:

Preferred mode of communication:
Stage of Research
Study Design
Data Collection
Analysis
Description of your problem:
Please include your objectives and study design or approach
  • List any references in your field which might help familiarize a consultant with your work (and attach copies of important papers, if possible)

  • If available, attach copies of any preliminary descriptive analyses of your data, including graphics (scatterplots, histograms, etc.).

  • If you have a collaborator who should also be included in this conversation, please include their name and contact information as well:

    Name:

    E-mail:

    Phone:


Atlas Support Request



Please use the form below to submit a request to the Atlas team. Request can include, but are not limited to account requests, permission changes, data reports, or just general information. Alternatively, you may choose to send an email to atlas@scharp.org.
First Name:
Last Name:
E-mail:
Network:
Comments or request description:


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Confirmation


Thank you. Your request has been submitted.

You will receive a ticketed email response from SCHARP. Please reply to the ticket notification for any additional correspondence to your query.



Terms of Use


Atlas Science Portal Terms of Use

Terms of Use for ATLAS Science Portal General Information

The information contained on the ATLAS Portal ("Site") is made available as a service by the Statistical Center for HIV/AIDS Research ("SCHARP") at Fred Hutchinson Cancer Research Center ("Fred Hutch") in order to foster rapid dissemination of information among scientific collaborators. The information contained within this Site may be confidential and/or protected by copyright.

Intended Use of the ATLAS Science Portal

Below is a list of intended uses of this Site as provided by SCHARP. Unlisted uses of this Site are allowed, but are not supported.
  • Web portal: The Site provides basic web portal functionality such as lists, wikis, discussions, and document libraries.
  • Data sharing: SCHARP and its network partners provision study materials and reports for consumption by scientific collaborators and network users.
  • Assay collection: SCHARP collects data for various assays from network labs, and may provide quality control or other assay reporting feedback.
  • Specimen reporting: SCHARP provides network and processing labs with specimen shipping and tracking information, and network labs with quality assurance reports.
  • Adjudication: SCHARP provides assay adjudication functionality to network labs and investigators.

External Links

Some of the Site pages may provide links to other Internet sites only for the convenience of the users. Fred Hutch is not responsible for the availability or content of these external sites, nor does Fred Hutch endorse, warrant or guarantee the products, services or information described or offered at these other Internet sites.

Terms and Conditions Controlling Your Use of the ATLAS Science Portal

Most of the information contained within this Site is confidential and may only be used for research purposes in accordance with your role in a scientific network supported by SCHARP. Authorization for your use of the Site is conditioned upon your agreement to the following terms and conditions:
  • You agree that you will make only lawful use of the Site, and will only use the Site in compliance with all applicable federal, state and local laws and regulations.
  • You agree that you will not transfer any information contained herein to any unauthorized individual or institution.
  • You agree that you will make no use of the Site that violates anyone else's rights, including copyright, trademark, trade secret, right of privacy, right of publicity or other rights.
  • You agree that you will not upload, post, transmit, distribute or otherwise publish on or to the Site ("Publish") any materials that contain a software virus or other harmful component.
If you are not an authorized user of this Site and not conducting research for a scientific network supported by SCHARP you are hereby notified that any reading, dissemination, distribution, copying, or other use of the information contained herein is strictly prohibited.

You are solely responsible for the content of any material you publish. Fred Hutch is not responsible or liable for the conduct of any person using the Site.


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Randomization Support


If you have any questions or problems with notices posted to the page, please contact sc.webrandom@scharp.org or the SCHARP Project Manager for the protocol.